Terms & Conditions
These terms govern your use of our offerings, whether as a visitor, customer, or partner, and outline the mutual responsibilities between you and Nexilra Technologies Private Limited.
1. Acceptance of Terms
By accessing or using Nexilra's website, software, products, or services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Your continued use of our services constitutes acceptance of any modifications to these terms. We recommend reviewing this page periodically for updates.
2. Company Overview & Services
Nexilra Technologies provides intelligent, end-to-end digital transformation services designed to empower businesses with cutting-edge technology solutions.
đ Web & E-commerce Solutions
- Custom website development
- E-commerce platforms
- Progressive web applications
- Content management systems
âī¸ Enterprise Solutions
- ERP and POS systems
- HRMS and payroll systems
- Custom software development
- Business process automation
đ¤ AI & Automation
- AI-driven automation solutions
- WhatsApp chatbots
- Process optimization
- Machine learning implementations
đą Mobile & Cloud Services
- Mobile app development
- DevOps and cloud engineering
- Infrastructure management
- Cloud migration services
3. Eligibility & User Requirements
To use our services and enter into agreements with Nexilra Technologies, you must meet the following criteria:
Age Requirement
Must be at least 18 years old or have legal guardian consent
Legal Authority
Have the authority to enter into binding contracts on behalf of yourself or your organization
Lawful Purpose
Use our services only for lawful business purposes and comply with all applicable regulations
Jurisdiction
Be legally permitted to use our services in your jurisdiction
4. User Obligations & Responsibilities
As a user of Nexilra's services, you agree to maintain the highest standards of conduct and comply with the following obligations:
đ¯ Accuracy
Provide accurate, complete, and up-to-date information in all interactions and documentation
đ Compliance
Comply with all applicable laws, regulations, and industry standards relevant to your business
đ Security
Maintain the security of your accounts, passwords, and access credentials
đ¤ Cooperation
Provide timely feedback, approvals, and necessary resources for project completion
đŧ Integrity
Not interfere with service integrity, performance, or security measures
Šī¸ Respect
Respect intellectual property rights of Nexilra and third parties
5. Intellectual Property Rights
All content, trademarks, logos, graphics, source code, methodologies, and platform technologies provided by Nexilra are owned by Nexilra Technologies Private Limited or its licensed partners, and are protected by copyright, trademark, and other intellectual property laws.
â ī¸ Important Notice
You may not reproduce, distribute, modify, or create derivative works without express written permission from Nexilra Technologies. Unauthorized use may result in legal action and immediate termination of services.
Client-Owned vs. Nexilra-Owned IP
Upon full payment, clients retain ownership of their business data and content. However, Nexilra retains rights to methodologies, frameworks, and reusable code components developed during the project lifecycle.
6. Service Terms & Deliverables
Nexilra customizes every solution based on a defined scope of work (SOW) or formal service agreement. All delivery timelines, milestones, specifications, and pricing structures are outlined in detailed project proposals.
đ Project Scope
All projects begin with a comprehensive scope definition to ensure clear expectations and deliverable specifications
âąī¸ Timeline Management
Delivery timelines are based on client feedback responsiveness and resource availability
đ Change Requests
Scope changes require written approval and may affect timelines and pricing
â Quality Assurance
All deliverables undergo rigorous testing and quality assurance before final delivery
Client Responsibilities Include:
- Providing required assets, content, and feedback within agreed timeframes
- Ensuring legal compliance when using Nexilra-built systems
- Participating in scheduled reviews and approval processes
- Maintaining communication throughout the project lifecycle
7. Payment Terms & Conditions
Our payment structures are clearly defined in project proposals or subscription agreements. Unless explicitly stated otherwise in your specific agreement:
Standard Payment Structure
đ° Advance Payment
50% advance payment is required before project commencement to secure resources and begin development
đŗ Final Payment
Remaining balance is due on or before final delivery and project handover
⥠Late Payments
Late payments may attract interest charges or result in service suspension until payment is received
đ Refund Policy
All fees are non-refundable unless explicitly agreed upon in writing for specific circumstances
Accepted Payment Methods
We accept payments via bank transfer, UPI, credit/debit cards, and other secure electronic payment methods as specified in your invoice.
8. Confidentiality & Data Protection
Both Nexilra Technologies and our clients agree to maintain strict confidentiality regarding sensitive business information, technical specifications, and proprietary data shared during the course of our professional relationship.
đ Information Security
All confidential information is protected using industry-standard security measures and access controls
đĨ Team Access
Only authorized team members with project-specific needs have access to client confidential information
đ Documentation
Confidential information is clearly identified and handled according to agreed-upon protocols
âī¸ Legal Compliance
Disclosure may occur only when legally required or with explicit written mutual consent
9. Limitation of Liability
While Nexilra Technologies strives for excellence in all our deliverables, we maintain specific limitations on liability to ensure fair and reasonable risk distribution:
Nexilra shall not be held liable for:
- Loss of revenue, profits, data, or business opportunities due to the use of our services
- System downtime caused by third-party services, hosting providers, or force majeure events
- Errors or issues resulting from client-provided materials, instructions, or delayed feedback
- Indirect, incidental, or consequential damages arising from service usage
- Issues arising from modifications made by third parties after project delivery
đ Maximum Liability
Our maximum liability is limited to the total fees paid for the specific service or project in question, regardless of the nature of the claim.
10. Termination Conditions
Either party may terminate the service agreement under specific circumstances, with appropriate notice and settlement procedures:
đĢ Nexilra's Right to Terminate
- Violation of these terms and conditions
- Non-payment of agreed fees or invoices
- Misuse of services or illegal activities
- Breach of confidentiality agreements
â Client's Right to Terminate
- 30 days written notice for ongoing services
- Immediate termination for material breach by Nexilra
- Change in business requirements or priorities
- Completion of project objectives
Termination Procedures
Upon termination, all outstanding invoices must be settled, confidential information returned, and intellectual property rights transferred as per the original agreement. Work completed up to the termination date will be delivered based on payment status.
11. Third-Party Tools and Services
To deliver comprehensive solutions, Nexilra may integrate various third-party APIs, services, libraries, and platforms. While we ensure quality integrations and follow best practices, we cannot guarantee the continuous availability or data policies of external services.
đ Integration Responsibility
Clients are responsible for maintaining their own accounts and licenses with third-party services. Nexilra will provide integration support but cannot be held liable for third-party service limitations or changes.
12. Privacy Policy Compliance
Your use of Nexilra's website and services is governed by our comprehensive Privacy Policy, which details how we collect, store, process, and protect your personal and business data.
We are committed to maintaining the highest standards of data protection and comply with applicable privacy regulations including GDPR and applicable Indian data protection laws.
13. Terms Modifications & Updates
Nexilra Technologies reserves the right to modify these Terms & Conditions at any time to reflect changes in our services, legal requirements, or business practices. All changes will be posted on this page with an updated effective date.
đĸ Notification Process
Significant changes will be communicated to existing clients via email or through our client portal. Continued use of our services after modifications constitutes acceptance of the updated terms.
14. Governing Law & Jurisdiction
These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes, claims, or legal proceedings arising from or related to these terms or our services shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.
âī¸ Dispute Resolution
We encourage resolving disputes through direct communication and mediation before pursuing legal action. Alternative dispute resolution methods may be considered upon mutual agreement.
15. Contact Information
For any questions, clarifications, or concerns regarding these Terms & Conditions, please don't hesitate to contact our team:
đ Business Address
Nexilra Technologies Private Limited
49, 1st Cross, 27th Main, behind Tata Motors, 1st Stage, BTM Layout, Bengaluru, Karnataka 560068